Shipping & Returns Information
Shipping Policy
We deliver quickly and securely to Germany and all European countries.
- Standard delivery time: 3–4 business days
- Standard shipping fee: €8.90
- Free shipping: on orders over €100.00
Secure Payment Methods
We offer secure payment via SEPA Bank Transfer with instant GiroCode QR Code:
- SEPA Bank Transfer
- GiroCode SEPA QR Code (Instant scan with your banking app)
- "I have transferred" confirmation button for priority processing
Returns & Hygiene Policy
For health protection and hygiene reasons, opened or used health products and transdermal patches are strictly excluded from return or exchange. Only unopened, unused goods in their original sealed packaging can be returned within 14 days.